This was the first time I’ve had to make arrangements for a family pet. I work on the human side of the funeral industry and recognize the good from the not-so-good. I chose aquamation for the gentleness of the process. Tyler and his staff at Heavenly Paws far exceeded my expectations. I felt as comfortable as possible with leaving our sweet dog in their care. They allowed me all the time I needed to say goodbye. They can even accommodate a whole family coming in to say a final goodbye to a beloved pet. From the initial phone call with Tyler until I picked up Penny’s remains, they treated her, and us, with dignity and respect. Their pricing is fair and reasonable; their service is priceless! I will only use Heavenly Paws when the need arises with our second dog.

Shannon K.

Earlier last week I lost my little princess. I only had her for 10 years but it seems like a blink of an eye. I was lucky enough to have a friend who found this place, vetted them and took on everything! Allowing me grieve. The whole process was very compassionate. No up-sale they just let me have my goodbyes and allowed me my space. I tried to hold it all in but when they brought her back out in that cheesy table with the flowers and bone blankie. It was just what I needed. My little girl knows what go nite nite meant and she slept like this every nite. So the moment I saw her it all came out. Thank you heavenly paws. i just got her home and am waiting on her urn/memorial to display her.

Sergio R. Loera

The time had come to make a decision about kitty’s suffering as his kidney disease progressed. Once we made the decision that it was time, we took him to Heavenly Paws and were greeted by the nicest and kindest people. The facility is quiet and peaceful, no loud barking dogs. people with their fur babies coming and going, or the stress of visiting the vets office. It was a humane and gentle process and we were able to spend as much time as we wanted with him without being rushed through the process. He was peaceful and relaxed. We were happy for him that Heavenly Paws helped him peacefully over the rainbow.

Stacey P.

Our nearly 20 year old cat passed away and Heavenly Paws did a tremendous job of helping us along the way. They coordinated with a vet close to our home to provide in-home services but ultimately were not needed. When we arrived with our beloved kitty that somber morning, Tyler and his team gave us the support and time we needed. Less than a week later they notified us our boy was ready for us. Again, when we arrived Tyler and his team greeted us with warmth and care while asking how we were dealing with everything. Then they showed us all the items from the package we purchased. Considering the circumstances we could not have asked for a better experience. If you need services such as these, Heavenly Paws is the only place I would recommend.

David Collins

best service we’ve ever received when dealing with a pet passing. and we’ve had a lot of them. these guys are super compassionate and seem to genuinely care about you and your pets.

Jesse Motes

Highly Recommend!

The employees are excellent, they are always very respectful and understanding of people who feel like the loss of a pet is very significant. They don’t act like it’s a business. I was very impressed every time I spoke with anyone on the phone or met them in person. I like that aquamation is environmentally friendly, and the remains are returned to you in a biodegradable container. I got a paw print on canvas and a lock of hair and a HAND WRITTEN note. I would 100% recommend this company to a friend or relative.

Hensley R.

Love.

What can I say. When we are vulnerable and needy and just want the peace of mind that everything will be taken care of – Heavenly Paws was dreamy.

I just read in another post that communal ashes are spread over farmland in one of the Carolinas. Ah – that makes me so happy. I love Asheville (no pun…sorry….) so I hope it is as beautiful.

All conversations were professional, warm, sincere and comforting. Thank you Cat (Kat is probably how she spells it but..I like to think it is Cat). While I like to remember my babies with pictures and memories, I appreciate they have options such as paw prints and urns and the like.

They alerted me as soon as they had my boy in their custody and it created such peace of mind. Knowing even at the last moment, he will be taken care of. My baby was a gorgeous, shep/dane dragon dog and I cannot believe 8 years and he is gone. But from the vet to Heavenly Paws, he was appreciated and respected.

Like I told them, I hope I don’t need your services anytime soon….but if I do, I will reach out with confidence knowing at one of the most difficult times, they will be there.

Theresa S.

The staff was very warm and welcoming during such a sad time. Our Harvey lived a great life, almost 16 years and Heavenly Paws was nothing less than accommodating to our needs. We are very happy to have found them.

Randi M Dorsey

We had the unexpected loss of our pet rabbit, Truffles and decided to have her Aquamated by Heavenly Paws. Can’t say enough about Cat. She called me on the same day to tell me they had picked her up from the vet, she called me to confirm everything we wanted done (ink paw print and clay paw impression); she sent me a proof of the inscription of the urn to approve, and she met with me when I picked up Truffles. She even offered to stay late on the day I picked up Truffles in case traffic was bad. The urn was very pretty and all the extra details were well done. We will always have something tangible to remember Truffles by and were glad that we picked Heavenly Paws to handle her. Losing fur family is hard and having somebody who cares helps ease the pain.

Greg G.

Working with Tyler and Heavely Paws was a very good experience at a very tough time. We were comforted knowing the our dog was in good hands and being respected by their team. They allowed a visitation for us including our other dog and it was great for closure. Highly recommend.

Karen Byrd

I cant say enough about how compassionate and efficient Tyler was. Very respectful to both our family and our beloved dog. Thank you

Dean Gerstein

Thank you, Kat, for taking care of all of the details of this incredibly painful process so that we didn’t have to think about them. We grieve Korra’s absence every day, but we are thankful to have found Heavenly Paws to take care of her at the end.

Laura Ann Holland

The unthinkable happened over the holidays. My wife and I lost both of our dogs to old age. My wife’s beautiful chow mix passed away New Years eve, my little Yorkie died in her sleep several days later. Tyler took our girls in, though neither passed on regular business days, and gave us all the time we needed to say our goodbye’s. Our girls were treated with the utmost care and dignity, while Tyler’s soft spoken demeanor made us feel comfortable and valued.

Tyler went above and beyond all expectations and although we don’t look forward to needing his services anytime in the near future, we highly recommend Heavenly Paws to anyone who does.

Douglas C.

There are no words that can adequately describe the wonderful care Heavenly Paws provides. I lost my sweet dog, Bruno, just under a week ago. After searching several different facilities, my thoughts kept returning to Heavenly Paws. The care they provide was evident from their website alone. Pets are family and the way they are treated after passing should be the same as any other family member, and Heavenly Paws understands that.

From the moment I stepped in the door and was greeted by Cat until the moment I picked up my sweet little boy, today, both he and I were treated with dignity and respect. Not only is this a wonderful green and humane way of memorializing your pet but it is such a loving and beautiful way. My heart was very heavy dealing with Bruno’s passing, but I have been able to make some progress of peace with it knowing he was treated as if he were a member of their family as well. Great job, Tyler!

Prince J.

We lost our two senior cats within two weeks of one another. Cat and Tyler were so kind and helpful to us during this time. They really go the extra mile in explaining the process of aquamation. We knew after speaking with Cat over the phone that we had made the right choice. The Gentle Farewell Package was perfect for our needs and I am so grateful that it includes not only a paw print but a clipping of our babies’ fur. This has been a heart wrenching time for us but Heavenly Paws has made it easier. We are eternally grateful to them.

Heather Herbee Lowe

We lost our beautiful, lovely boy Sky suddenly. He was the sweetest cat ever. He was only 8 years old. We are still devastated, however the friendly and loving staff at Heveanly Paws made us feel very comforted in this hard time. We love the service provided and was so happy that we can take our boy back home where he belongs. Everything was well done and they even provided us with a sympathy card. I am thankful for this place and all they have done for our beloved Sky. Thank you.

Shanta Grimes